Shipping and Cancellation policy
Order Cancellation:
If you need to cancel your order, please contact our customer support team promptly. We will make every effort to accommodate your request. However, once the production process has commenced, it may no longer be possible to cancel the order.
Customized Orders:
Cancellation requests for customized products must be made within 3 hours of purchase. After this period, production may have already begun, making cancellation unlikely. Please reach out to us immediately if you wish to cancel a customized order.
Non-Customized Orders:
For non-customized orders, you may request cancellation before the order has been shipped. Once shipment has occurred, our return policy will apply.
Refund Policy
In case of any refunds approved by Simran enterprises, it will take 2 days for the refund to be processed to you.
Shipping Policy
Shipping Locations:
We offer shipping throughout India and, upon request, to international destinations. Shipping rates and delivery times may vary depending on your location. Any additional customs duties, taxes, or fees will be the responsibility of the buyer.
Order Processing Time:
Once your order is placed and payment is confirmed, our team will typically require 2 business days to process and prepare your poster for shipping. This processing time may vary based on design complexity and current order volume.
Shipping Methods:
We partner with reputable carriers to ensure reliable and timely delivery. During checkout, available shipping methods will be displayed, allowing you to choose the option that best meets your needs.
Shipping Time:
Estimated shipping times are as follows:
– Standard Shipping (within India): 8 to 10 business days
– International Shipping: 15 to 20 business days
Please note that these are estimated times, and actual delivery may vary due to factors beyond our control, such as customs clearance or postal delays.
Order Tracking:
Upon shipment, you will receive a confirmation email containing a tracking number, enabling you to monitor the progress of your delivery online.
Shipping Delays:
While we strive to deliver within the estimated timeframes, unforeseen circumstances such as extreme weather or postal service disruptions may cause delays. If you experience a significant delay, please contact our customer support team, and we will assist in tracking your shipment and resolving any issues.
- Incomplete or Incorrect Shipping Address:
It is the buyer’s responsibility to provide an accurate and complete shipping address during checkout. Please review your shipping information carefully before submitting your order. We are not liable for delays or non-delivery due to incomplete or incorrect addresses provided by the buyer.
- Lost or Damaged Packages:
In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
Please note that this Cancellation and Shipping Policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates.
For any questions or concerns regarding our cancellation or shipping policies, please contact our customer support team Support@Wingage.in. We are here to assist you.